A company replaced all of its managers with coaches. Employees became 20% more productive–and much happier


The article discusses how a company called Valve Corporation implemented a new management structure that replaced traditional managers with coaches, resulting in increased employee productivity and satisfaction. Valve Corporation, a video game developer, decided to eliminate the traditional hierarchical management structure and instead introduced a system of self-management. The company believed that traditional managers hindered creativity and innovation. They replaced managers with coaches who focused on guiding and supporting employees rather than directing them. This change resulted in various positive outcomes. Employees reported feeling more empowered and engaged in their work, leading to increased productivity. The absence of managers also allowed for more flexibility and autonomy in decision-making. The article highlights that HR leaders should take note of this approach as it challenges traditional management practices and emphasizes the importance of employee empowerment and trust. It suggests that HR leaders should consider reevaluating their own management structures and explore alternative approaches that prioritize employee satisfaction and productivity. Overall, the key takeaways for HR leaders are the potential benefits of adopting a coaching-based management structure, such as increased employee engagement and productivity, and the need to challenge traditional management practices in order to foster a more innovative and empowered workforce.